SAP-Centric EAM



Controlling Human Error with World-Class Maintenance Procedure Management

Drew Troyer, Certified Reliability Engineer, Sigma Reliability Solutions

The research is clear - 80% of all adverse events in the plant are due to human error, and the lack of effective procedures is the leading culprit. Clear, well written procedures for corrective and preventive maintenance turn simple individual mistakes into acts of omission or commission, thus reducing the likelihood occurrence. What’s wrong with our procedures? In a nutshell, our preventive maintenance procedures tend to be vague and ambiguous…”check pressure” rather than saying “confirm pressure is between X and y psi,” or “grease electric motor” rather than saying “apply X grams of Y grease to the drive-end bearing and X grams of Y grease to the non-drive end bearing.” Our corrective maintenance procedures are no better. They often contain vague and ambiguous statements about alignment, tightening and other aspects of corrective maintenance. Moreover, we tend to plan the same jobs again and again, failing to take advantage of the repeatable nature of maintenance work. If improving the reliability, safety and profitability isn’t enough to motivate you to improve your procedures, maybe compliance will. With the passage of ISO 55000, many industries and plants will begin to feel regulatory pressure regarding the manner in which physical assets are managed.

In this keynote presentation, you will learn the following:

• The impact lack of procedures has on the reliability and life cycle cost of ownership
  of your physical assets
• ISO 55000 requirements for procedures in the plant
• How to create effective procedures for:
• Preventive maintenance
• Corrective maintenance
• Modern methods for executing preventive and corrective maintenance procedures
  in the SAP environment
• How to incorporate management of change into your procedure management system


Drew Troyer, Sigma Reliability Solutions

Drew Troyer is a renowned maintenance and reliability educator and thought-leader, with a passion for a cross-functional approach to overall plant reliability. Widely published, Drew has authored more than 125 technical papers, articles, books and book chapters on industrial reliability engineering and management. Drew specializes in quantifying the financial benefits of plant reliability management and in conveying those opportunities to senior level managers in the language and style to which they’re accustomed. He has developed dozens of proprietary processes and software applications to help define the strategic goals for managing plant reliability, economically justifying the plant’s elements and successfully implementing the strategy. Drew is a Certified Reliability Engineer (CRE), a Certified Maintenance & Reliability Professional (CMRP), holds an MBA and a post-Master’s graduate study in reliability engineering technology management and measurement theory.